Jobs Deatils

Job Description-

Mandatory skills-
????E2E Transition
????️Macro business
????️RFI/RFP
????️Transfer documentation
????️ Excellent communication

Responsibilities-
· Manage active transitions as assigned
· Ensure customer delight and ensure adequate stabilization of projects with the aim of stable operations delivery.
· Be the customer's Escalation Point for any questions, decisions, actions and updates as applicable.
·Support the project as the leadership escalation point for internal and customer issues.
·Drive governance calls and meetings for internal and customer updates.
·Plan for, conduct and manage relevant trainings to be delivered to transitions team.
·Participate in / conduct assessments to gauge the training needs of the team.
·Understanding strategic business objectives of the customer and facilitating the definition of project scope, goals and deliverables.
·Participate in creation and review of transition solutions for RFPs / RFIs and any other pre sales support as needed.
·Identifying and defining business case; defining project tasks and resource requirements; developing detailed project charter, project plan and transition plan depending on solution complexity, priorities and deliverables.
·Combining process migration activities along with IT implementation
·Optimization of the transition methodology – reduce time, reduce costs, reduce risks, retain/ improve quality
·Responsible for risk management – understand the business and operational risks and develop and execute mitigation plans. Responsible for driving process specific business continuity planning.

·Responsible for the creation and/or maintenance of project management documents including status reports, project plans, knowledge transfer documentation, requisite approvals on Clarity.
·Participate in opportunity analysis / due diligence of potential projects. Support solutioning of new bids / RFP-RFI responses/Client Presentations and sales cycle.